Connect to the TasGov_Free network:

1. Enable Wi-Fi on your device by turning it on in your device settings
2. Look up your available Wi-Fi networks on your device
3. Select TasGov_Free from the list
4. Accept the terms & conditions

Connect to the Libraries_Tasmania  network:

1. Look up available networks on your device.
2. Select the Libraries_Tasmania network.
3. Open any webpage and accept the terms and conditions.

No. A login or password is not required.

You will be asked to accept the usage terms and conditions when connecting to the free public Wi-Fi.

Access to free public Wi-Fi is available 24 hours a day, 7 days a week where possible.

Wi-Fi may be only available between set hours of the day to ensure safety of users.

For example, public Wi-Fi is available between 6.00am -9.0pm at 46 libraries around Tasmania.

Personal details are not saved, shared or actively tracked on the TasGov_Free network.

You are not required to create an account to use the free public Wi-Fi provided by the Tasmanian Government.

Usage information may be tracked through the network provider and may be monitored for performance and security reasons. See the Terms and Conditions  for more information.

Staff at Tasmanian Government customer service locations where free Wi-Fi is available may provide guidance to you on how to connect to the free Wi-Fi service.

Staff are not able to provide one to one coaching on how to use the internet or troubleshoot connection issues.

Libraries Tasmania offers tailored assistance and coaching on internet connection, usage and safety. You can find out more about their programs online.

Free public Wi-Fi will be available at many Tasmanian Government locations.

Some government locations are not open to the public or may not provide practical public access.

This means some government locations will not provide free public Wi-Fi. Each location is assessed based on a set of principles designed to ensure consistent advice and decision making across government.

No. There are no fees or charges to use the Tasmanian Government free public Wi-Fi.

Users of free public Wi-Fi may experience reduced download speeds from time to time.

This is to help balance the number of concurrent users and ensure everyone who wants to can use the service.

You can access streaming services over the free Wi-Fi provided by the Tasmanian Government.

However, the quality of video may be reduced due to the download speeds available.

Free public Wi-Fi is provided at some government locations. The Tasmanian Government may block some sites if they are deemed unsafe.

Public Wi-Fi networks are never totally secure. To help minimise your risk, try out these tips:

• install a trusted VPN
• use anti-virus protection
• keep your device software updated
• use strong passwords
• avoid sensitive transactions like online shopping or banking.

Visit Libraries Tasmania if you are interested in tailored coaching on internet and email usage and safety. You can find out more about their programs online or visit your local library for more information.

Get more resources on Cyber Safety from the Tasmanian Department for Education, Children and Young People to keep your whole family safe online.

Free public Wi-Fi is provided for the public at some government locations.

The Tasmanian Government may block some sites if they are deemed unsafe. Typically, social media sites are not restricted. However, harmful content on social media sites may be subject to restrictions.